SMMC FAQs

Q. What is the deadline to register for Small Market Meetings Conference (SMMC) 2013?
A. The deadline for planners will be September 25, 2013. Travel Industry members of SMMC will also have registration availability until October 1, 2013.

Q. What airport should I fly into?
A. Sioux Falls Regional Airport , airline code (FSD). The Sioux Falls, SD is serviced by most major airlines.

Q. Will there be shuttle service from The Sioux Falls Regional Airport to the conference hotel?
A. Yes, Small Market Meetings Conference and the Sioux Falls CVB will provide shuttles from the airport to the hotel.

Q. When will you need my flight/travel information?
A. Before September 25, 2013. Flight schedules are requested to insure that there are shuttles available when you arrive and to alleviate any long delays in getting you to your hotel. Flight/travel information can be e-mailed to tburton@grouptravelfamily.com.

Q. When can I make my hotel reservations?
A. Now!

Meeting Planners: Please contact tburton@grouptravefamily.com or call (330) 337-1027

TRAVEL INDUSTRY: Please contact the Host Hotel listed below and
tell them you are with the Small Market Meetings Conference block...
Sheraton Sioux Falls - (605) 331-0100 - $139.00 per night
1211 West Avenue North, Sioux Falls, SD 57104
All hotel charges (re: room, tax, incidentals) will be the responsibility of the individual conference delegate.

Q. Is my hotel room included in my registration?
A.Meeting Planners: Room and tax are included in your registration fee for October 6th and 7th only. Incidental charges are the responsibility of the individual delegate. Upon check in a major credit card will be requested from the hotel for incidentals.

Travel Industry: Hotel rooms and incidental charges are the responsibility of all travel industry delegates.

Q. If I want to stay additional nights, what is the procedure?
A. Simply call the SMMC offices at 330-337-1027 by September 26, 2013. SMMC will reserve your additional room nights and you can handle payment upon check-in.

Q. What is the attire for the conference?
A. Business attire is required at all daytime events. Evening events, unless otherwise specified, are business/casual.

Q. What is the weather like in Sioux Falls, SD in October?
A. Highs in the upper 60's, lows in the mid 40s.

Q. What is Meet the Planner Marketplace?
A. The purpose of Meet the Planner is for the Travel Industry delegate to provide information to the Meeting Planners. Meet the Planner is an appointment generated marketplace. Each appointment is 6 minutes in duration. The Planner is seated in a booth and the Travel Industry will move between appointments.

Q. Why do you need an up-to-date e-mail address?
A. SMMC marketplace appointments are made electronically. The appointment scheduler is e-mailed directly to you for ease of completion.

Q. When can I choose my appointments for the Sioux Falls Small Market Meetings Conference?
A. SMMC will be requesting updated profiles via online e-mail from both meeting planners and travel industry in early October 2013. Appointment schedulers will follow via e-mail in late September.

Q. What if I don't return the appointment schedule by the deadline?
A. Any delegate who does not return appointment requests by the deadline, will be issued random appointments.

Q. When will I get my appointment schedule?
A. Hard copies of appointments will be distributed to all meeting planner delegates at the SMMC registration area at the conference. Travel Industry will get their schedule via email, approximately 3 days prior to the conference and hard copies will be distributed at registration. .

Q. What handouts are permitted at Meet the Planner?
A. Travel Industry may distribute an 8.5 x 11", three-hole punched, company profile sheet and business cards. Brochures and giveaways are strictly prohibited on the Marketplace floor. All Delegates are encouraged to bring plenty of business cards for distribution at Marketplace and Social Events.

Q. What if I have a random appointment with a destination in which I'm not interested?
A. Great business alliances can be forged from casual business acquaintances. Your interest in the destination may not be for today, but you will be building solid business relationships for future business. It's also a great way to see what destinations have to offer!

Q. Where and when is the next Small Market Meetings Conference?
A. Mesa, Arizona ... September 28-30, 2014