Q. What is the deadline to register for Small Market Meetings Conference (SMMC) 2010?
A. The deadline for planners will be September 4, 2010. Travel Industry members of SMMC have registration availability until September 15, 2010.

Q. What airport should I fly into?
A. Shreveport Airport, airline code (SHV). The Shreveport Airport is serviced by most major airlines. 

Small Market Meetings Conference has partnered with American Airlines to take an additional 10% off your airfare, including sale prices. if you are traveling to Small Market Meetings Conference October 4-6, 2010 being hosted in Shreveport. 
It's east to book your flight:

Go to www.AA.com and make your reservations, use code 8490AB.

Or anywhere in the United States and Canada call American Airlines at 1-800-433-1890 and provide agent with 8490AB.

**10% discount valid on the lowest applicable eligible published air fare.  Discount applied to base fare before taxes and security fees booked at least 60 days in advance.

Q. Will there be shuttle service from The Shreveport Airport to the conference hotel?
A. Yes, Small Market Meetings Conference and the Shreveport-Bossier CVB will provide shuttles from the airport to the Hilton Shreveport Hotel.

Q. When will you need my flight/travel information?
A. Before September 1, 2010. Flight schedules are requested to insure that there are shuttles available when you arrive and to alleviate any long delays in getting you to your hotel. Flight/travel information can be e-mailed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Q. When can I make my hotel reservations?
A. Now!  

Planners: SMMC will act as your housing coordinator do not call the hotel directly to make reservations.

Travel Industry: simply call (318)-698-0900 or (800) 455-8667 (HILTONS) for the Hilton Shreveport and request your Small Market Meetings Conference special rate $129.  The special rate is available until September 1, 2010.

Q. Is my hotel room included in my registration?
A.Meeting Planners: Room and tax are included in your registration fee for October 4th and 5th only. Incidental charges are the responsibility of the individual delegate. Upon check in a major credit card will be requested from the hotel for incidentals.

Travel Industry: Hotel rooms and incidental charges are the responsibility of all travel industry delegates.

Q. If I want to stay additional nights, what is the procedure?
A. Simply call the SMMC offices at 330-337-1027 by September 1, 2010. SMMC will reserve your additional room nights and you can handle payment upon check-in.

Q. What is the attire for the conference?
A. Business attire is required at all daytime events. Evening events, unless otherwise specified, are business/casual.

Q. What is the weather like in Shreveport in October?
A. Perfect! Evening lows are mid 50's, low 60's with daytime highs in the 70's.

Q. What is Meet the Planner Marketplace?
A. The purpose of Meet the Planner is for the Travel Industry delegate to provide information to the Meeting Planners. Meet the Planner is an appointment generated marketplace. Each appointment is 6 minutes in duration. The Planner is seated in a booth and the Travel Industry will move between appointments.

Q. Why do you need an up-to-date e-mail address?
A. SMMC marketplace appointments are made electronically. The appointment scheduler is e-mailed directly to you for ease of completion.

Q. When can I choose my appointments for the Shreveport Small Market Meetings Conference?
A. SMMC will be requesting updated profiles via online e-mail from both meeting planners and travel industry in early August 2010. Appointment schedulers will follow via e-mail in late August.

Q. What if I don't return the appointment schedule by the deadline?
A. Any delegate who does not return appointment requests by the deadline, will be issued random appointments.

Q. When will I get my appointment schedule?
A. Hard copies of appointments will be distributed to all meeting planner delegates at the SMMC registration area in Shreveport. Travel Industry will get their schedule via email, approximately 1 week prior to the conference and hard copies will be distributed at registration. .

Q. What handouts are permitted at Meet the Planner?
A. Travel Industry may distribute an 8.5 x 11", three-hole punched, company profile sheet and business cards. Brochures and giveaways are strictly prohibited on the Marketplace floor. All Delegates are encouraged to bring plenty of business cards for distribution at Marketplace and Social Events.

Q. What if I have a random appointment with a destination in which I'm not interested?
A. Great business alliances can be forged from casual business acquaintances. Your interest in the destination may not be for today, but you will be building solid business relationships for future business. It's also a great way to see what destinations have to offer!

Q. Where and when is the next Small Market Meetings Conference?
A. The 2011 SMCC HostCity will be announced soon. Please check back!